Meet the Team

Michael is a seasoned hospitality and commercial real estate professional with over two decades of experience shaping, launching, and elevating restaurant and hotel concepts. Michael blends his operational expertise with strategic leadership to help owners, investors, and operators achieve long-term success.

Michael spent more than 20 years working directly with restaurant and hospitality owners to design, develop, and open innovative concepts. Through these years on the ground, he built a comprehensive skill set across leadership, recruiting, staffing, human resources, project management, negotiation, and team development. His deep understanding of hospitality operations allows him to quickly assess challenges, create actionable solutions, and lead teams through moments of growth, change, or transition.

In addition to his operations background, 

Michael uses this dual background in hospitality and real estate to provide clients with end-to-end support. Whether advising on hotel management strategies, leading staffing and recruitment initiatives, or guiding investors toward profitable commercial opportunities, he is committed to delivering clarity, confidence, and results.

Michael keeps his approach simple and relationship-driven. He believes in aligning teams, culture, and vision to build strong hospitality brands that thrive.

For more than 30 years, Marlon has been a powerhouse in the hospitality industry—building, owning, and operating numerous successful restaurants while shaping high-performing teams across multiple markets. His entrepreneurial drive, operational expertise, and commitment to excellence have made him a respected leader in both hospitality management and workforce development.

Marlon’s deep understanding of restaurant operations—from concept creation and menu development to financial management and guest experience—has allowed him to lead multiple brands through growth, expansion, and long-term success. His ability to identify talent, streamline operations, and build strong company cultures has earned him a reputation as a trusted advisor and visionary operator.

In addition to his extensive restaurant background, Marlon serves as President of a leading hospitality staffing agency, where he oversees strategic growth, client partnerships, and workforce solutions for hotels, restaurants, and commercial properties. Under his leadership, the agency has become known for delivering reliable, well-trained personnel and building teams that elevate performance and guest satisfaction.

He continues to empower businesses, mentor emerging leaders, and elevate the standards of hospitality across every project he touches.

Carmen is a seasoned hospitality executive with an extensive career spanning hotel operations, sales leadership, and revenue management across some of the industry’s most respected brands, including Marriott and Hilton. With over two decades of hands-on and strategic experience, she has built a reputation for operational excellence, high-performing team development, and delivering standout guest experiences.

Carmen’s career began on the operations side, where she quickly advanced through leadership roles by demonstrating a deep understanding of hotel functionality—from front-of-house service standards to back-of-house efficiency. Her ability to identify operational gaps, streamline processes, and create a culture of accountability has consistently elevated service scores and profitability across her properties.

As a longtime General Manager and Director of Sales, Carmen has successfully led multi-property portfolios, overseeing both full-service and select-service hotels in competitive urban and suburban markets. She has driven multimillion-dollar revenue growth, strengthened corporate and leisure market segments, and implemented dynamic sales strategies tailored to evolving market demands. Carmen is widely recognized for her talent in forecasting, pricing strategy, and revenue optimization, consistently improving RevPAR index performance year over year.

Equally valued for her leadership style, Carmen is known for cultivating motivated, cohesive teams. She invests heavily in training, mentorship, and talent development—empowering staff to grow into leadership roles and fostering a workplace culture built on communication, accountability, and guest-centric service. Her teams routinely achieve top-tier scores in guest satisfaction, operational audits, and brand compliance measures.

Carmen is also a proud graduate of Hilton University, where she strengthened her foundation in brand standards, service excellence, and advanced management practices. Her passion for delivering exceptional hospitality experiences continues to fuel her commitment to helping hotels remain competitive, profitable, and guest-focused in a constantly changing industry landscape.

Driven, strategic, and highly collaborative, Carmen brings both vision and hands-on expertise to every organization she serves. Whether optimizing operations, expanding market share, or elevating guest satisfaction, Carmen remains dedicated to delivering exceptional results and advancing the future of hospitality.

Janet brings more than 15 years of diverse professional experience spanning hospitality operations, human resources, administration, and sales. Her well-rounded background allows her to approach every role with both operational precision and a people-first mindset—an essential combination in the hospitality industry.

Janet began her career with eight years as an Office Assistant, where she developed exceptional organizational, multitasking, and administrative support skills. She then transitioned into hospitality operations, gaining hands-on experience as a Front Desk Assistant, Room Inspector, and Housekeeping Supervisor. These roles provided her with a deep understanding of hotel operations, service standards, and team leadership from the ground up.

Building on her operational experience, Janet moved into corporate and talent-focused roles, spending six years as a Recruiting Specialist and two years as an HR Assistant. In these positions, she played a key role in connecting top talent with the right opportunities, supporting employee relations, and ensuring smooth day-to-day HR operations. Her ability to understand both employer needs and employee goals has made her a trusted partner across teams.

Janet also brings four years of experience as a Sales Representative, where she consistently exceeded performance goals and built long-lasting client relationships through trust, communication, and results-driven service.

In addition, Janet is a graduate of the Schilling-Douglas School of Hair Design and a certified Nail Technician—credentials that reflect her dedication to professionalism, customer experience, and continuous personal growth.

At VistaCore Hospitality, Janet is valued for her leadership, adaptability, and strong interpersonal skills, as well as her ability to thrive in fast-paced environments while maintaining exceptional service standards.